File delivery
Your files will be available to download once payment is confirmed.
Your files will be available to download once payment is confirmed.
But please contact me if you have any problems with your order.
Your privacy is important to me. It is Witty Stitch Co policy to respect your privacy regarding any information I may collect from you across this website, and I’m committed to ensuring that your privacy is protected.
When you place an order I receive the following information from you through Etsy:
• name
• address
• email address
This information remains solely stored on my Etsy account for record keeping purposes and is password secured, The only time I check personal information is if a problem arises with your order, or to meet my record keeping legal obligations. I will never sell or share your data.
I do not sell embroidery kits. You can only buy digital cross stitch patterns. Canvas, threads and other materials are not included and will not be sent to your place of residence. Photos of the finished embroidery are shown so that you can see the possible result, you will not receive a physical product.
You will receive a pattern in PDF format. In order to open the PDF pattern, you will need Adobe Reader which can be downloaded here for free: http://www.adobe.com/products/reader.html
You will receive a digital cross stitch pattern by INSTANT DOWNLOAD after payment. PDF files are available in your Etsy account after payment has cleared, under "My Account" and then "Purchases".
What should I do if I don't receive the pattern? If within 1 hour you haven't received a link to download the pattern (may be due to a spam filter) or other download problem, then see this Etsy article explaining how to download your digital product
help.etsy.com/hc/en/articles/115013328108-C%C3%B3mo-descargar-un-art-art%C3%ADculo-digital?segment=shopping
If you are still having problems, please contact me through the Etsy chats.
All pdf patterns and the designs those patterns are based on are copyright protected and may not be redistributed, reproduced, shared in any way, shape or form as your own.
My patterns may not be resold in any form. This includes selling the digital file and/or selling a printed copy of the digital file. Patterns may not be offered for free in any forum, such as a blog or web forum.
I’d love to see your work! You can send a photo of your finished product to @wittystitchcrossco (Instagram), or leave a photo in the comments/reviews!